Shipping Policy

Shipping Information

At Only Collagen, we are committed to delivering your order quickly and efficiently. We offer reliable shipping options to ensure your products arrive safely and on time.

Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive an order confirmation email once your purchase is placed.
• A shipping confirmation email with tracking details will be sent once your order has been dispatched.

Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Express Shipping: Estimated delivery within 2-4 business days.
• International Shipping: Delivery times vary by destination, typically 7-14 business days.

*Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or carrier delays.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free standard shipping is available on orders above ₹500 (for domestic orders) and $10 (for international orders).

International Shipping

• We ship to select international destinations.
• Customers are responsible for any customs duties, taxes, or import fees that may apply.
• International delivery times may vary due to customs clearance processes.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order through our carrier's website using the tracking information provided.

Lost or Delayed Shipments

• If your package is lost in transit or significantly delayed, please contact our support team at support@onlycollagen.com.
• We will work with the carrier to resolve the issue and keep you informed.

Contact Us

For any shipping-related inquiries, feel free to contact our customer support team at support@onlycollagen.com.